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Frequently Asked Questions
What time do my night minutes start and end?
What time do my weekend minutes start and end?
How do I check my minutes?
What hours can I reach you by phone?
When is my monthly payment due?
What forms of payment do you accept?
Is there a fee to pay my bill?
How do I set up an online account?
How do I sign up for ebill?
What does roaming mean?
What does long distance mean?
How do I make a long distance call?
What number do I call for Directory Assistance?
What is the charge to use Directory Assistance?
What is Wireless Equipment Protection, WEP?
How much does WEP cost?
How do I add WEP to my phone?
How many times a year can I use my WEP?
What is your return policy?
What is your warranty policy?
How do I set up my voicemail?
How do I retrieve my voicemail?
Is West Central Wireless involved in my community?
What is the HAC and Rating System?
What are the levels of functionality for HAC compatible handsets and devices?
What hearing aid-compatible phones are available with West Central Wireless?
What is Lifeline and Link-up services?
How much of a discount does the Lifeline and Link-up services provide?
What areas are eligible for Lifeline and Link-up services?
Where can I get more information about the Lifeline and Link-up services?
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